Privacy Policy
Last updated: July 13, 2026
1. Introduction
Suzhou Utiful Textile Co., Ltd. ("Utiful," "we," "us," or "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us.
2. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, company name, job title, and billing information when you submit an inquiry or place an order.
- Technical Data: IP address, browser type, operating system, referring URLs, and browsing behavior on our website through cookies and similar technologies.
- Communication Data: Records of your correspondence with us, including emails, messages, and inquiry forms.
3. How We Use Your Information
We use your information for the following purposes:
- To respond to your inquiries and provide quotes or product information.
- To process and fulfill orders, including shipping and billing.
- To improve our website, products, and customer service.
- To send periodic emails regarding your orders, products, and company news (with your consent).
- To comply with legal obligations and protect our rights.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential. We may also disclose information when required by law.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. When no longer needed, your data will be securely deleted or anonymized.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data (subject to legal obligations).
- Object to or restrict processing of your data.
- Request data portability.
- Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at sales@u-tiful.com.
8. Cookies
Our website uses cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, though this may affect certain features of our website. For more information, please refer to our Cookie Policy.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: sales@u-tiful.com
- Phone: +8618662642966
- Address: No. 11 Minjiang East Road, Changshu, Jiangsu, China